Responding to our customers needs
We can provide support to anyone who has a problem with their mobility by;
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- Allowing additional time to answer phone or door
- Nominating a third person / power of attorney to handle enquiry
- Breaking up phone calls into bitesize chunks
- Offering a video call via Teams (need help?)
- Pre-population of any forms we require completing
- Offering a stamp instead a physical signature (information and guidance here)